Privacy Policy

Men’s Health Clinic (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, schedule appointments or interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We can collect the following types of information:

A. Personal Information
Information you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Appointment details
  • Health-related information submitted through forms
  • Billing or payment details (when applicable)

B. Automatically Collected Information
When you visit our website, we can automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site
  • Referral sources

This information helps us improve website functionality and user experience.

HOW WE USE YOUR INFORMATION

We use the collected information to:

  • Schedule and manage appointments
  • Provide requested medical or wellness services
  • Respond to inquiries
  • Send appointment reminders
  • Improve our website and services
  • Process payments
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

HEALTH INFORMATION & HIPAA COMPLIANCE

Men’s Health Clinic complies with applicable healthcare privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Protected Health Information (PHI) submitted through secure channels is handled in accordance with federal and state privacy laws. However, information submitted through general website forms may not be fully secure unless specifically noted.

For detailed medical privacy rights, patients can receive a separate Notice of Privacy Practices at the time of service.

COOKIES & TRACKING TECHNOLOGIES

Our website can use cookies and similar technologies to:

  • Improve site performance
  • Analyze user behavior
  • Personalize user experience

You can disable cookies through your browser settings, though some features of the website may not function properly.

THIRD-PARTY SERVICES

We may use third-party service providers for:

  • Website hosting
  • Payment processing
  • Appointment scheduling
  • Analytics services

These providers have access only to the information necessary to perform their services and are required to protect your information.

We are not responsible for the privacy practices of external websites linked from our site.

DATA SECURITY

We implement reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, loss, misuse or alteration.

While we strive to use commercially acceptable means to protect your information, no method of online transmission or storage is 100% secure.

DATA RETENTION

We retain personal information only as long as necessary to:

  • Fulfill service obligations
  • Comply with legal requirements
  • Maintain medical records as required by law

When information is no longer needed, it is securely disposed of.

YOUR PRIVACY RIGHTS (CALIFORNIA RESIDENTS)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to request access to your personal data
  • The right to request correction or deletion of personal information
  • The right to know how your data is used

To exercise your rights, please contact us using the information below.

CHILDREN’S PRIVACY

Our website and services are intended for individuals 18 years and older. We do not knowingly collect personal information from minors.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of any updates.

CONTACT US

If you have questions about this Privacy Policy or your personal information, please contact:
Men’s Health Clinic

17100 Pioneer Blvd #440

Artesia, CA 90701

Phone: (562) 265-8656

Website: https://menshealthcliniccerritosca.com/

SMS COMMUNICATIONS & OPT-IN CONSENT

By providing your phone number through our website forms, appointment scheduling systems, or other communication channels, you consent to receive SMS text messages from Men’s Health Clinic related to:
Appointment reminders

  • Scheduling confirmations or updates
  • Important service notifications
  • Billing notifications
  • Occasional promotional or informational messages (if applicable)

Message frequency may vary depending on your interaction with our services. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After sending the “STOP” request, you will receive a confirmation message and will no longer receive SMS communications from us unless you re-subscribe.
For assistance with messaging services, reply “HELP” to any message or contact us at (562) 265-8656.

MOBILE INFORMATION SHARING

Men’s Health Clinic respects your privacy and protects your mobile information.

Mobile information will not be shared, sold or transferred to third parties or affiliates for marketing or promotional purposes.

Information sharing with third parties is limited only to service providers that assist us in operating our business and delivering services (such as appointment scheduling platforms, secure messaging providers or payment processors). These providers are contractually required to maintain the confidentiality and security of your information.

All categories of personal data exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.